Here’s my honest review of The Scarlet Singapore!
I was a guest at this The Scarlet from November 15 – 19 2018. I’ll be reviewing my stay based on the 5 most important things I believe a hotel should be rated on: Location/Safety, Staff Friendliness, Room Comfort, Ambience, Amenities.
Location and Safety 10/10
This hotel is conveniently located on the edge of Chinatown less than a 10 minute walk from the CBD (central business district). Singapore is pretty small in general so getting around is easy via taxi or the immaculately clean MRT underground stations. The front desk is more than happy to call a taxi for you whenever you need one.
My favorite thing about the location of this hotel though, is the proximity to the fun local bars in Chinatown. My favorite of which being, Forest Darts Cafe, where the locals come for a night of hilarious karaoke. That being said, the service at this particular bar is a bit racist (they only skip over tables with different ethnic groups in favor of of the local Chinese guests) – but the singing is very funny to watch. I’ll come back to this in a different blog post.
Staff Friendliness 10/10
The staff at The Scarlet are super friendly and polite. All my interactions with them were positive.
Room Comfort 8/10
I arrived after check-in time but my room wasn’t ready and I had to wait in the lobby. I was ok with the short wait, however, when I got to the room it had this weird musky smell that I couldn’t stand, so 2 points off just for that alone. Normally, I’d have asked for a room change but I was exhausted from my flight from Hong Kong so I just went to bed.
The bed was comfortable enough and the room had a fridge which is always a plus for me. There’s also an umbrella in the closet for those rainy Singapore days :D.
My favorite thing about this room however, was the mobile “assistant”. The hotel provides each room with a cell phone for guest to use to make local calls or find their way around the city. Pretty damn cool!
I’m a BIG fan of boutique hotels, and as far as they go, this one was super stylish. It did have a bit of an old muggy feel to it though, hence the point reduction. There’s a difference between antique and just plain old, and this hotel kinda just narrowly misses the plain old vibe.
First thing I’m going to talk about here is the restaurant that’s attached to the hotel. it has different ownership and it complete trash – which really ruins the reputation of the hotel itself. The food is decent but the service is ridiculous.
I went to the restaurant downstairs to get some lunch at Casa Tartufo, and before seating me, the host put his hands in my hair!! He literally reached out and put his fingers on me!! Obviously I was appalled and took a couple steps back but decided to sit down anyway.
This restaurant on it’s own gets a 0/10. Once seated, the host AND the waiter that took my order decided to stand right beside me staring at me and talking about my appearance. Now I’ll say this, a lot of taxi drivers mentioned to me that it’s not very common to see a black person in Singapore, especially one being as dark as myself – but this service was atrocious. I’ve never felt more uncomfortable in my life. I was so uncomfortable that once my food came, I asked for a box, packaged it myself, and went to eat in my room.
The other hotel amenities were fine. I think I just chose the wrong dining option at this hotel(there are 2 others).
Overall rating: 9.4/10
I enjoyed my stay here and would recommend the hotel itself to my friends and followers.